• image.alt
  • With Mayo Clinic health education outreach coordinator

    Angela Lunde

    read biography

Mayo Clinic Health Manager

Get free personalized health guidance for you and your family.

Get Started

Free

E-Newsletter

Subscribe to receive the latest updates on health topics. About our newsletters

  • Housecall
  • Alzheimer's caregiving
  • Living with cancer
  • Alzheimer's blog

  • July 16, 2008

    A caregiver tip for defusing awkward situations

    By Angela Lunde

19 comments posted

I thought I'd share a quick tip that has been circulating through our caregiver support groups. I believe the idea originally came from a caregiver and wife, Lela Knox Shanks, in her book "Your Name is Hughes Hannibal Shanks." This is now a strategy brought up routinely in our support groups.

Here is a situation that may arise for caregivers at some point: You want to take your loved one out to a restaurant, grocery store, family reunion, etc., but you are reluctant because you think that your loved one may say something or act in a way that is embarrassing to you, or may put others in an uncomfortable situation.

These are real and valid concerns. Keep in mind, persons with Alzheimer's experience a decline in judgment and language as well as other symptoms that can include disinhibition, irritability, delusions, compulsive and repetitive behaviors — all of which can be challenging to the caregiver especially when in a public place.

So, the strategy is to carry a supply of business sized cards with a saying similar to the following:

"Please excuse my (husband, wife, father, mother), they have a diagnosis of a memory impairment (or you can say Alzheimer's disease, brain impairment) and may say or do things that are inappropriate. If this is the case, please accept my apology on his/her behalf. Preserving his/her dignity is my overall goal. Thank you for understanding."

These cards can be given out discretely anytime you feel it would be helpful. The caregivers I have spoken with find that once a card is handed to someone, a potentially awkward situation is alleviated. In most cases when people understand the circumstances behind the behavior they are genuinely accepting, and often kind and accommodating. By telling others, you are emphasizing that the behaviors are part of the disease and not who the person is. In my mind, this is a way of offering the person with Alzheimer's the respect and dignity they deserve.

19 comments posted

blog index
  • July 27, 2009 7:08 p.m.

    What a great idea. I am new to dealing with this disease, and although my husband is young, and looks very normal, one even in Wal Mart made me feel like I would never take him with me again. He acted like a small child into everything. The lady behind the counter was about to call security, thinking he was drunk. These cards would have really come in handy. Thank, Linda

    - Linda

  • June 28, 2009 1:53 p.m.

    Judy, I'm thinking in this case grammar isn't what we are here for and the Alzheimer patient could care less about grammar nor the person reading the card. Please.

    - No name given

  • May 24, 2009 8:30 p.m.

    BRAVO! How wonderful an idea. I will pass this on to all the caregivers I work with and feel sure it will alleviate some of their own anxiety. Thank you!

    - deborah conner

  • April 6, 2009 4:21 a.m.

    IT HAS BEEN COMING FOR SOMETIME BUT MY WIFE HAS DEVELOPED VASCULAR DEMENIA,IT IS VERY FRUSTRATING FOR ME, SHE ACCUSED ME OF DOING ALL SORT OF ILLIGAL THING AND LYING TO HER ALL THE TIME AND COMING UP SUCH OFF THE WALL IDEAS IT IS REALLY SAD FOR AS SHE USE TO SO INTELLIGENT

    - DENNIS BRIGHTWELL

  • March 20, 2009 11:32 a.m.

    This idea of a business card is the most intelligent and helpful thing I have ever heard of. I am a caregiver for my husband and sometimes we have difficulty with speech, hand coordination, etc. Eating out can be a little difficult, but we just get throug it. I'm going to work on my "business card" right away.

    - Jackie Patton

  • March 18, 2009 9:28 p.m.

    I have been ready all the comments about a card but did not see the original suggestion by you. My husband has AD and I am quit interested in your suggestion. Please let me know where I can read the suggestion. Tuanks. joycekellogg@att.net

    - Joyce Kellogg

  • October 16, 2008 6:04 p.m.

    Thank you Judy for correct english!! Thank you Sherri for expressing what I have been saying....do we apologize because we are on crutches, because we are bald from chemo? Below is the revised card as I, personally, would (and will) write it. Hi. My husband has a diagnosis of early on set Alzheimer's disease and may say or do something inappropriate,as that is a symptom of this disease. Preserving his dignity is my ultimate goal. Thank you.

    - Deb

  • September 23, 2008 9:16 p.m.

    Why can't the Alzheimer's Org. develop and advertise to the public,a pin large enough to be seen, that identifies an lzheimer's caregiver. With enough publicity, which wouldn't hurt the organization's cause, people would begin to recognize what is causing the strange behavior, but also bring attention to the "epidemic"! I'd do this myself, but I'm also a caregiver to my wife.

    - Richard Downey

  • July 31, 2008 3:11 a.m.

    Wounderfull way to handel the situations, thanks for your tips.

    - Deven

  • July 30, 2008 2:21 p.m.

    I am a caregiver and I think this is a great idea! Then you are not talking negatively about the client especially in front of them. I love it!! Thanks for the tip!

    - Andrea

  • July 30, 2008 1:39 p.m.

    What a privilege to live in a small, rural community. My Dad, at 92, suffers from dementia, and commits many social gaffes in public. Because this ENTIRE town is a built-in support system, my Dad is STILL able to go out independently (on his electric scooter) to run small errands, to play bridge, to dine out on his own if MY scheduling is inconvenient. Finding his way home is NEVER a problem; finding his way TO various venues is difficult. Even with written reminders, he may go to the wrong place. I DO receive on-the-street reports or phone calls about any difficulties solved by local citizens. This allows my Dad to continue to live in his own home, with me.

    - Keith Hipkins

  • July 27, 2008 7:33 a.m.

    That is a great idea. At first when I read it I thought the heck with other people, because it seems someone always has something to say about something, there is not a lot of empathy out their unless you come across someone with the same problem. I have a chronic illness which can't be seen so hard for people to believe it and this makes it hard for me when I'm out and I'm thinking maybe the cards could help my situation. Thanks for the idea.

    - Debra

  • July 23, 2008 4:49 p.m.

    What a wonderful way to handle this. Thanks so much for sharing

    - No name given

  • July 23, 2008 12:16 a.m.

    What a great idea! Grandma has been in our care for nearly 6 years. The once vibrant socialite has become rather confused and often will make inappropriate comments to visitors. Most of our friends understand grandma's challenge but sometimes we'll be in the company of someone new. I'm off to get my business-size cards printed today! Thanks for the support! Sheryll

    - Sheryll

  • July 22, 2008 8:52 p.m.

    Being apologetic is just a polite thing to do. It lets the other person know that you are aware of their feelings as well. Who knows what their problems might be, they could be in a labor of love allso.

    - Dare

  • July 22, 2008 8:46 p.m.

    I have found the card to be a big help for my husband. He still looks good and I'm perceived as being a bossy wife by a lot of people. Alzheimers is beginning to be a house hold name but there is still a lot of ignorance about the disease, especially since each case is as different as snowflakes. God Bless Our Caregivers.

    - Virginia

  • July 22, 2008 8:02 p.m.

    The card is a good idea and should help ease awkward situations. I hope the caregiver would not say, "They" rather than "He" or "She." "They" is plural and you are talking about only one husband, mother, wife, etc. "He" or "She" should be the start the second sentence, using a capital letter. There is no reason to use poor grammar or punctuation when explaining the situation as it becomes a distraction.

    - Judy

  • July 18, 2008 9:24 a.m.

    I agree with you Shari: the majority of today's population is informed, or at least aware of this condition to some degree. Therefore, a simple comment about our loved one's condition should be enough.

    - beverly

  • July 16, 2008 4:37 a.m.

    While I like the idea of informing others about my mother's condition so that they may understand her behavior, I do not feel I need to apologize for her behavior caused by her disease. When my sister's autistic child exhibits behavior that causes discomfort for others (I prefer this wording to "inappropriate"), she simply explains that he is autistic and most people nod and indicate their understanding. We should not feel the need to apologize for a medical condition that so many experience as though we are ashamed of our loved one.

    - shari

Post a comment

Text Size: smaller largerlarger